Términos del servicio

Terms of Service

Last updated: October 30, 2026

These Terms govern your use of menista.com and purchases from Menista. By using the website or placing an order, you agree to these Terms and our Privacy Policy.

About Menista

Menista is an international tailoring brand serving customers in the United States and worldwide, together with international fulfilment and warehouse presence in the United States and Europe.

Orders & Custom Garments

An order is an offer to purchase. We may accept, decline or cancel an order where permitted by law, including for availability, pricing, payment, suspected fraud or measurement-related concerns. Made-to-measure, custom and altered garments are produced from the choices, measurements and details confirmed for your order. Natural variations in fabric, colour, weave and screen display may occur.

Prices, Payments & Taxes

Prices, promotional offers and availability may change before an order is accepted. You must provide accurate billing, shipping and payment information.

Shipping, Returns & Cancellations

Estimated production and delivery dates are estimates, not guarantees. Our Shipping Policy and Return & Replacement Policy form part of these Terms. Custom and made-to-measure products are not returnable for change of mind. Replacement or remake is available only for damaged, defective, wrong or production-error items reported within 30 calendar days of delivery, in accordance with our Return & Replacement Policy, without affecting rights required by applicable law.

Website Use & Intellectual Property

You may use this website only for lawful personal shopping purposes. All website content, designs, photographs, trademarks and other intellectual property belong to Menista or its licensors and may not be used without permission.

Liability & Consumer Rights

To the maximum extent permitted by law, Menista is not liable for indirect, incidental or consequential loss arising from use of the website or products. Nothing in these Terms excludes rights or remedies that cannot be excluded under applicable consumer protection law.

Governing Law & Changes

Mandatory consumer protection laws that apply in your place of residence remain applicable. We may update these Terms from time to time by posting the revised version on the website.