FAQs

FREQUENTLY ASKED QUESTIONS

Is Menista a U.S. or international brand?

Menista is a global custom-tailoring brand with a registered U.S. company, Menista LLC, in Sheridan, Wyoming. We serve customers across the United States and worldwide. Order online with personal measurement guidance and support throughout your order.

Can I order a custom-size suit online?

Yes. Choose the custom-size option where available and we will tell you what measurements or photographs are useful for the order.

I don't know how to measure myself. Is that a problem?

Not at all. Start with our Measurement Guide. We can help you review the measurements, and may request a photograph of the tape placement if anything needs clarification.

Do I need to show my face in measurement photographs?

No. You may crop or blur your face.

Can I customize the colour or design?

In many cases, yes. Send your reference or explain what you want before ordering and we will confirm what is possible for the garment and fabric.

Can I have a suit made in 100% wool or 100% linen?

Yes. We can make any of our suit designs in a 100% wool or 100% linen alternative. Before ordering, message us on WhatsApp and tell us which fabric you’d like. We’ll confirm the available colours and the price for your suit.

Can you make a suit based on my own design idea?

Yes. Message us on WhatsApp with a reference photo or a short description of the design you have in mind. Our tailoring team will review it and confirm what we can make before you order.

How long will my order take?

Timing varies with the garment, customization and destination. If you have an event date, contact us before ordering so we can review the current production and delivery options.

Can Menista make garments for a wedding party?

Yes. Tell us the design, colour, quantities and event date. Each person can provide separate measurements while the group maintains a coordinated look.

What if my garment needs an alteration?

Contact us first. Many fit issues can be assessed from wearing photographs and may be resolved through a practical alteration. See our Returns & Alterations guide and Return & Refund Policy for more information.

Can custom-made garments be returned?

Custom garments have different conditions from ordinary ready-to-wear items. Your rights for defective, damaged, incorrect or materially different items remain applicable. Please read the Return & Refund Policy for the full terms.